The terms and conditions below apply to all services provided by Your Career Advisors, owned by Core Recruiting, Inc., (the “Company”) to any individual (the “Client”) and constitute the contract for Service to be provided by the Company for the Client. The Company and the Client are collectively known as the “Parties.” The Services provided are described below and include the Client’s selected plan from the website here.
A Client can also be a business that hires Company to assist their former employees find new employment. However, for purposes of the Services and Expected Client Behavior and Conduct sections of these Terms and Conditions, “Client” shall refer to the individual receiving coaching.
In return for the fees payable by the Client (or a third party on their behalf), the Company agrees to provide the services described below and per the terms and conditions set out below. The Client agrees to pay fees for the services on the terms and conditions set out below (in situations where a third party pays the fees, the third-party counts as an agent acting on behalf of the Client.)
The Company has the right to, at our sole discretion, make changes or modifications to these Terms of Use at any time and for any reason.
Terms and Conditions
Services
The Company provides career coaching, a partnership based on services purchased and structure facilitating professional development between a Career Coach (the “Coach”) and a Client. The Client and Coach will work together to design the coaching relationship, and the Coach and Client will connect for their sessions by zoom or teams.
Career Coaching is not consulting or counseling but involves advising clients on what to do and helping the Client with past issues. Career Coaching is a solution-focused approach with concrete steps to meet the Client’s goals. Career Coaching also includes looking at past job history, values, assessing skills, strengths and weaknesses, brainstorming, 360-feedback, and assessing, if any, behavioral issues that could be hindering the Client’s goals.
The Client may have responsibilities outside the Coaching sessions, including sharing jobs they have recently applied to, creating a dream company list, setting up or revising LinkedIn account, and joining networking groups. The Client is also responsible for applying for jobs, emailing hiring managers directly, applying resources provided, tracking job applications, and updating the coach on progress.
Career Coaching is NOT a substitute for any mental health service. Only a qualified doctor or a psychotherapist is legally allowed to diagnose a patient.
In addition to coaching individuals looking for jobs, Company provides coaching services to businesses that lay off their workforce. We work with their former employees to provide the tools to empower them to take control of their careers and assist them in finding a job.
Pairing with a Coach
The Company will review the Client’s experience, background, and overall situation to select the Company’s best expert on staff, having extensive experience in their area and job function to work directly with them.
The assignment of a Coach to the Client is final, and there will be no reassignment. Once the assignment occurs, the Client will call the Coach at an agreed number.
Confidentiality
The Coach and Client will engage in direct and personal conversations, and their relationship is built on trust and honesty. The Coach and Company agree to keep all conversations and information with the Client private and strictly confidential unless disclosure is required by law. No personal ideas, information, or thoughts expressed will be shared with anyone except with the Client’s permission.
Services Timeline
Each plan contains different Services and requires different time commitments from the Company and Client. Due to the nature of the Company’s services and the potential immediate impact on the Client’s career, Client must complete the one-on-one Coaching session within a period from purchasing each plan. See below for the laid-out timelines.
- Select One– Contains one 60-minute call with an Industry Expert to be completed within one week of purchasing the plan- resume to be completed within 7 days from the last session
- Expert Plan- Contains two 60-minute calls with an industry expert to be completed within Two weeks of purchasing the plan. – resume being completed within 7 days from the last session
- Complete Career Accelerator Plan– Contains three 60-minute calls with an industry expert to be completed within three–four weeks. – resume to be completed within 7 -10 days from the last session
- Platinum Plan– Contains four 60-minute calls with an industry expert to be completed within Four weeks. – the resume is completed within 7-10 days from the last session
- Premium Plan- Contains four 60-minute calls with an industry expert to be completed within Four weeks. – resume to be completed within 7-10 days from the last session. 6 Months of additional help/access to our expert career coaches (One 60 min. call every month for 6 months within the year services were purchased)
*****Disclaimer: When a Client has no resume prior to beginning with Company and requests the Coach to develop a resume from scratch, the Client will be charged an additional $250.00. The resume fee must be paid in full before Coaching session one (1). The Coach shall finish the resume within 10 days.
The Company reserves the right to make exceptions to the above Services Timeline for Clients in special circumstances.
These above Coaching products and services are collectively known as the “Services.”
Expected Client Behavior and Conduct
The Client is expected to provide a full and honest effort throughout the Coaching process. This includes completing any assigned tasks from their Coach, showing up on time to their meetings, completing their course within the required timeframe, and following the cancellation and rescheduling guidelines below.
Cancellations, Rescheduling Appointments, and No-Shows of Appointments Policy
The Company requires all cancellations and rescheduling of appointments to be done more than 24 hours before the appointment time. If the Client fails to cancel or reschedule 24 hours before the appointment, they forfeit the session. If a Client is more than 10 minutes late for a coaching session, the Coach will assume the session is cancelled, and the Client forfeits the session.
Failure of the Client to appear for scheduled appointments results in the forfeiting of the session.
The Company reserves the right to make exceptions to their Cancellations, Rescheduling Appointments, and No-Show of Appointments Policy for Clients in special circumstances.
The Company reserves the right to terminate Services to Clients who refuse to follow their program or behave in an offensive or unproductive manner.
Pricing
Each plan has an individual price, and these prices are subject to change at any time. Sessions that exceed the allotted time by more than 10 minutes are subject to additional billing.
Refund
All sales are final, and the Company will not issue refunds for career coaching services. If you are unsure about which package is right for you, we offer free 30-minute consultations with one of our experts before purchasing your career coaching package. After the 30-minute consultation, the Company and Client can discuss entering into a career coaching partnership.
CORE Satisfaction Guarantee
When the Client selects the Company’s Satisfaction Guarantee, they are willing to follow Company’s instructions and requirements for continued networking contacts & support. Clients may be asked to prove and document they have followed Company’s instructions to continue to receive new networking contacts and ongoing support. Failure to prove or provide documentation of following the Company’s instructions, networking contacts, and continued support will end. This Offer will apply and be valid for up to ten new contacts over a sixty-day period.
The company makes no guarantees they will have contacts or networks in the area the Client is in. However, they guarantee they will provide the Client with this information if they become aware of a contact or network that suits the Client’s needs.
Intellectual Property Rights
Unless otherwise indicated, the Company’s Website and any information or materials provided throughout the course of the Service are our proprietary property, and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site or information or materials provided throughout the course (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.
Except as expressly provided in these Terms of Use, no part of the Website and any information or materials provided throughout the Service and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
All information or materials provided throughout the Service may not be repurposed for use by the Client in any manner without the Company’s written consent.
License
Provided that you are eligible to use the Site and our Program and information, you are granted a limited license to access and use the Site and our Program and information and to download or print a copy of any portion of the content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.
Arbitration Agreement and Choice of Law
Any claim or controversy arising out of or relating to this Agreement, or the breach thereof, or the Services provided by the Company, shall be settled by Arbitration administered by the American Arbitration Association by its Commercial Arbitration Rules. The Arbitration shall take place in Orange County, California, and shall be conducted in English. The number of arbitrators shall be three. California law shall apply. Judgment on the award rendered by the arbitrators may be entered into any court having jurisdiction thereof.
Each party may select one (1) arbitrator of their choosing within ten (10) days of the commencement of the arbitration proceeding. The two (2) selected arbitrators will then choose a third, neutral arbitrator within twenty (20) days from the date of their appointment. If the Parties cannot agree upon the selection of an arbitrator within twenty (20) days of commencement of an arbitration proceeding by Service of a demand for Arbitration, the arbitrator shall be selected by the American Arbitration Association or a State or Federal judge in California. If the two arbitrators cannot agree on the selection of a third arbitrator within twenty days of their appointment, the arbitrator shall be selected by the American Arbitration Association or a State or Federal judge in California.
The parties intend that barring extraordinary circumstances, arbitration proceedings will be concluded within one hundred (100) days from the date the arbitrators are appointed. The arbitrator may extend this time limit in the interests of justice. Failure to adhere to this time limit shall not constitute a basis for challenging the award.
Except as may be required by law, neither party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties.
The Parties shall be entitled to discovery in the Arbitration. Any Party shall be entitled to depose any expert who will testify in the arbitration proceeding but shall pay the regular hourly rate of such expert during such deposition.
The Parties shall exchange a copy of all exhibits for the arbitration hearing and shall identify each witness who will testify at the Arbitration with a summary of the anticipated testimony of such witness ten days before the arbitration hearing.
The arbitrators shall have no authority to award punitive, consequential, or indirect damages. The arbitrators shall not be entitled to issue injunctive and other equitable relief. The arbitrators shall award interest percent from the time of the breach to the time of the award at the rate of 4.75 percent.
The cost of the arbitration proceeding and any proceeding in court to confirm or to vacate any arbitration award, as applicable (including, without limitations, reasonable attorney fees and costs), shall be borne by the unsuccessful party, as determined by the arbitrators, and shall be awarded as part of the arbitrators’ award. It is specifically understood and agreed that any party may enforce any award rendered under the arbitration provisions of this Section by bringing suit in any court of competent jurisdiction. The Parties agree that the arbitrator shall have the authority to grant injunctive or other forms of equitable relief to any party. This Section shall survive the termination or cancellation of this Agreement.
If, for any reason, a Dispute proceeds in court rather than Arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Orange County, California, and the Parties hereby consent to and waive all defences of lack of personal jurisdiction, and forum non-conveniens concerning venue and jurisdiction in such state and federal courts.
Limitation of Liability
In no event will the Company, including each of our respective officers, directors, employees, or agents, be liable to you for any incidental, special, exemplary, punitive, consequential, or indirect damages arising out of or in connection with the Company’s Services, or this Agreement, however arising including negligence, even if we or our agents or representatives know or have been advised of the possibility of such damages. Certain jurisdictions may not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
Indemnification
You will defend, indemnify, and hold the Company, and each of our respective officers, directors, employees, or agents harmless from any claims, actions, suits, losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of and participation in the Services, including (1) your breach of this Agreement or the documents it incorporates by reference; (2) your violation of any law or the rights of a third party; and/or (3) any other activities in connection with the Company and/or Company’s Services.
Terms of Service
By purchasing our Career Coaching Services, you agree to each of the following:
- I understand and accept that I will be working with one of Core Recruiting’s very experienced team members.
- I understand and accept the Return & Refund Policy as outlined above.
- I understand and accept that career coaching is a process of personal empowerment.
- I understand and accept that my full and honest participation in career coaching is required.
- I am healthy and responsible enough to engage in career coaching.
- I understand and accept that career coaching does not substitute for consulting and counselling.
- I understand and accept that any results or outcomes cannot be guaranteed.
CORE reserves the right to refuse service to anyone, for any reason.